Information
Most orders are shipped the same business day as the order is placed, but the cut-off time for delivery depends on which shipping option you choose. More information on this can be found below.
Express handling (expresshantering)
We offer express handling (19 SEK, in addition to possible shipping costs). This means your order is prioritized and included in the next pick up. This additional service is only available if all products in your shopping cart are in stock.
Below are cut-off times for each shipping option. If you choose express handling and order before the cut-off time, your order will be sent the same business day.
Bring: 14.55 Mon - 15.15 Tue-Fri
PostNord agent: 15.15 Mon-Fri
PostNord home delivery: 15.15 Mon-Fri
PostNord business parcel: 15.15 Mon-Fri
CityMail: Mon-Fri 15:40
Pick up at warehouse: Mon-Fri 15.55
Letters (brevfrakt): Mon-Fri 16.50
PostNord varubrev: Mon-Fri 16.50
Instabox: 18.20 - Mon-Fri 17.25 - Sun
Budbee: 18.20 - Mon-Fri 17.25 - Sun
Delivery methods
PostNord letter (brevfrakt): Sent as a regular letter with PostNord (not traceable). Depending on the size of the shipment, it might be delivered directly to your mailbox, otherwise it's placed outside the door or hung in a bag on the letterbox/door.
PostNord varubrev: Sent with PostNord as "varubrev" (traceable). Depending on the size of the shipment, it might be delivered directly to your mailbox, otherwise it's placed outside the door or hung in a bag on the letterbox/door.
CityMail letter: Sent with CityMAil as goods letter (trackable). In the first place, the shipment is delivered directly to your mailbox. If it does not fit in the letterbox, it is placed outside the door or alternatively hung in a bag on the letterbox/door. Private individuals only.
CityMail parcel locker: Sent to the CityMail locker you selected at checkout (trackable). You will receive an SMS with a collection code when the shipment has been delivered. Identification with Bank ID is required. The iBoxen app is required to collect the shipment. Private individuals only.
Budbee home delivery: Delivered home with Budbee (traceable). You choose at checkout when you want the shipment to be delivered. In some cases, identification with a Bank ID may be required. Private individuals only.
Instabox express: Sent to the Instabox locker chosen at checkout. You will receive a text with a code to collect the parcel when it's been delivered. In some cases, identification with bank-ID may be required.
PostNord agent: If you choose PostNord agent as your shipping method, the shipment is sent to your chosen PostNord postal office. You will receive a text when your parcel is available to collect from the agent.
Bring agent: The shipment is sent to your nearest Bring agent. You will receive a text when your parcel is available for pick up.
Instabox home delivery: Delivered home with Instabox (traceable). At checkout you choose a time slot for the parcel to be delivered. In some cases, identification with bank-ID may be required.
PostNord home delivery: Home delivery with PostNord. When your order's been sent from us, you'll receive a notification by text or email to choose delivery options for your shipment.
Bring business package: Delivered directly to your company adress with Bring, Mon-Fri 8-17. Only one delivery attempt is made. If no one is on site to receive the shipment, the shipment will instead be delivered to your nearest Bring agent.
PostNord business parcel: Delivery to your company with PostNord, Mon-Fri 7-18. Normally only one delivery attempt is made. If no one is on site to receive the shipment, the shipment will instead be delivered to the nearest PostNord agent.
Pick up at warehouse: The order is available for pick up at our warehouse in Södertälje Monday-Friday between 09.00-17.00. Only personal pick up against valid identification. You receive an email and a text when the order is available for pick up.
NOTE! Only pick up of orders placed via our website. It's not possible to purchase anything on site.
Track your order:
We always recommend choosing a traceable shipping method to be able to follow the shipment and get information more quickly about when it's delivered/where you can pick it up.
To track your shipment more easily, we recommend the app "Mina Paket" from Unifaun, from which you're able to receive notifications and other information about the shipment's journey to you. Don't forget to add your phone number and email address to the app, then all shipments are automatically synced to the app!
The app is available in App Store and Google Play